What is your typical process for working with a new customer?


After I receive your voicemail or e-mail I would commonly schedule a 10-15 minutes initial chat via phone. Feel free to provide a preferred time and day, along with your contacts info as well as the venue address and event date. My Google Voice number is 515-5235822.




What is the cost for entertainment services?


Our work can change greatly by event type and client's expectations.
Before giving out a final quote we take into account several factors and costs involved, including taxes, equipment, travel distance and number of musicians and technicians required.

Gross rates reasonably reflect the type and quantity of service required by our clients.




How far do you travel?


We would travel anywhere that is safe and reasonable travelling to.
For local travel we commonly consider the fair cost of gasoline, tolls and other costs like parking.
For long distances beyond 300 miles (two-way trip), uneasy routes like up hill bendy mountain roads and heavily congested roads we ask a reasonable share of all costs (and time) involved.




How far in advance do I need to secure your services?


We accept bookings up to fifteen (or so) months ahead of the event. Ten months in advance is the average, and recommended, especially if you are planning an event on a popular date. Fridays, Saturdays and Sundays are the busiest days of the week, particularly in the summer time and Holidays season.




What do you require from us?


For outdoor events we require appropriate cover from rain or wind (if any), and excessive exposure to the direct sun light.

A power outlet is required within reasonable distance from the performance area. A separate 20amp circuit may be needed for some type of light installations. If any restricted access is in place at your chosen venue, we require a loading/unloading permit, and a secure parking for all band members’ vehicles. For events ending after 11:45pm, an over night accommodation and meals are required in most cases, when travelling time is greater than three hours




What forms of payment do you accept?


We accept cash or check on the day of the event.
Credit cards and bank transfer payments (as well as Zelle pay) are also accepted prior the event date. We like to cover 50% share of fees, if any.




How much is the deposit and when is it due? When is the final payment due?


We commonly ask an initial 25% deposit to hold the date, 50% within 4 months of the event, and 100% due one month before the event date. In the eventuality of any remaining balance, we require to be paid on the day of the event.




Do you send us a written contract?


Yes, once details are finalized, you will receive a formal agreement and terms of booking. You can download a sample on this link: PDF format.





© 2020 By LS Music • San Francisco